Shipping policy
Shipping Policy
Effective Date: May 20, 2026
- Order Processing
Orders get processed within 2–4 business days. Weekend and holiday orders will be arranged on the next working day. Pre-order items ship following confirmed scheduled dates.
- Shipping Coverage
Delivery is available for most countries globally. Remote and restricted locations cannot be delivered. Confirm shipment accessibility before checkout.
- Shipping Fees
Shipping charge depends on package weight, size and destination address. Qualified orders enjoy free shipping; oversized packages incur extra handling fees.
- Delivery Time
Standard Shipping: 10–22 business daysExpedited Shipping: 5–11 business daysAll transit times are approximate. We are not liable for delays from customs inspection or unexpected logistics troubles.
- Customs & Taxes
All import duties and related taxes are the buyer’s sole expense. Recipient bears all customs clearance risks.
- Shipment Tracking
Tracking number will be sent to your registered email after dispatch, and tracking data refreshes within 24–72 hours. Contact support for abnormal shipment issues.
- Delivery Address
Full and accurate recipient details are required. No address modification after shipment; buyers take all losses caused by wrong addresses.
- Special Goods
Fragile and electronic goods use shockproof packaging; shipping insurance is available optionally.
- Returned Parcels
Extra reshipping fees caused by buyer’s mistakes will be deducted from corresponding refunds.
- Policy Adjustment
We reserve rights to update this policy anytime. New rules take effect instantly, and order placement equals your agreement to the latest shipping policy.